Privacy Policies

The Connecting Link (TCL) is committed to protecting any personal information that you may provide to us. We want you to understand what kinds of information we gather from you, how this information is used and protected, and how you can control its use.

Customers Traveling or Outside of the United States

The customer understands that this is a website operated in the United States and intended for a U.S. audience. The customer agrees that, in the event the customer request access to this website from outside the United States (which may or may not be granted), any personal information the customer provides will be transferred to the United States, maintained in the United States, and subject to use and disclosure in accordance with this website’s privacy policy and any applicable U.S. law.

Information Collected

In general, you can visit this website without telling us who you are or revealing any information about yourself. Our Web servers collect the domain names but not the e-mail addresses of visitors. In addition, there are portions of this website where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address. For example, to view classes in your area, you will need to provide your zip code, but this information is not retained or used by TCL in any way beyond sorting class listings. This website is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

Use of Collected Information

Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site. When other information is collected from you, such as your name and e-mail address, this personal information is used only to respond to your inquiry or to process your request. When you make a request for further information and provide The Connecting Link with your personal contact information, it will be collected and used for the purpose of responding to your specific requests. We do not share, sell, or lease personal information about you to any third parties for their marketing use. We will release information about you if you direct us to do so or if we are required by law to do so.

Links to Other Sites

TCL's website contains links to other sites that may contain useful information or resources. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Security of Collected Information

We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those employees who need to know the information to respond to your inquiry or request. Employees who misuse personal information are subject to disciplinary action.

Access to Collected Information: You may update the information that you provide to us through this website or by contacting a TCL representative at (888) 550-5465.

This privacy policy is divided into sections for the convenience of the reader. If you would like to jump to a particular section, follow the links below:

  1. What types of information are collected through this site or mobile application?
  2. Does your website use cookies or similar technologies?
  3. What choices do I have about online tracking and the placement of cookies on my device?
  4. How is my information used?
  5. What types of choices do I have about your collection and use of personal information about me?
  6. Can I access and request correction of personal information I provide through the website or mobile application?
  7. How may personal information collected through this website or mobile application be disclosed?
  8. Do you take steps to safeguard information I provide through the site or mobile application?
  9. What is "Refer-A-Friend"?
  10. Does your site or mobile application contain links to other websites or social media platforms?
  11. If I followed a link to your site from another website, whose privacy policy controls?
  12. If I am using the site from outside the United States will information collected through the site be transferred to the United States?
  13. How do you comply with the Children's Online Privacy Protection Act ("COPPA")?
  14. How will changes to this Policy be communicated?
  15. Who can I contact with questions regarding this Policy?

What types of information are collected through this site or mobile application?

We may collect a range of information from you if you visit our site or mobile application depending upon the features you use.

We may collect personal information, such as your name, address, telephone number, email address, credit card numbers, Social Security numbers, or other identifiers that you may provide in the course of completing a form or transaction on our site or mobile application. Portions of our site may collect additional information from individuals using those features such as accepting resumes from job applicants or collecting application of financial aid information from students and applicants.

We may collect information about the browser and/or device that you are using to access our website or mobile application (such as the type of browser or device you are using, browser settings, and the device identification number). Device information may or may not be personally identifiable depending upon whether it is linked to the identity of the user.

We may automatically log information, such as a user's IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer our websites and mobile applications. We may collect statistical or non-personally identifiable information about our users, such as which pages are visited, how long a visitor stays on a particular page, the website from which a user came to our site, or similar such information. We also may collect aggregate information such as the total number of unique or return visitors to our site, using our application, or visiting a particular page in a given time frame. We may use this information to measure the use of our sites and applications and to improve our content. We may use Google Analytics, a third-party provider of analytics tools or a similar third-party service to analyze information about visits to our website. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.

Does your website use cookies or similar technologies?

Yes, we may utilize "cookies," web beacons, and other similar technologies on our website. We may use first and/or third party "browser" or "HTTP" cookies, which are unique text files that may be used for data analysis, and enable our website to tailor information for the visitor. We may use browser cookies for purposes such as to personalize the user's experience on our site, to remember a user when the user registers for products or services, for fraud prevention, or to track visits to our websites. We also may use "web beacons" (also referred to as pixel tags, clear gifs, or other terms) or similar technologies to collect information such as how long a visitor remains on a particular page. If you do not want us to deploy browser cookies to your device when you visit our websites, you may set the browser to reject cookies or to notify the user when a website tries to place cookies in the browser program (see below). Rejecting cookies may affect your ability to use some of features offered by the website.

Third parties, including our service providers or marketing partners, may collect information about a visitor to our site over time and/or across different websites when the visitor uses our website. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as the visitor's name and address, but some of this information might be considered to be personally identifiable under some federal or state laws.

What choices do I have about online tracking and the placement of cookies on my device?

Some Internet browsers have begun to offer what often is referred to as "Do Not Track" mechanisms for browser users to automatically signal privacy preferences to websites that they visit. Internet browsers have only begun to include these features relatively recently and there is not yet a consensus about what steps a website should take when it receives a Do Not Track signal from a site visitor's browser or what information collection or use restrictions should be applied when a Do Not Track signal is received. As a result, our site(s) do not currently respond to Do Not Track-signals. We are continuing to monitor do not track developments and may revisit the issue in the future. In the meantime, you can exercise other choices available to you, including limiting the placement of browser cookies on your device using your browser's cookie control features and other choices described in this Policy.

Internet Explorer Safari
Safari Mobile (iPhones and iPads)

How is my information used?

We may use the information we collect through our site or mobile application for the following purposes:

  1. To respond to requests for information or to facilitate transactions or communications that users of our sites or users of our mobile applications request;
  2. To process requests and applications for prospective students;
  3. To process registration, financial aid, academic, and other interactions with our students;
  4. To facilitate the educational experiences and career services offered to our students and alumni;
  5. To improve and administer our websites and mobile applications;
  6. To carry out our educational mission and facilitate the education of our students;
  7. To better understand the needs of the users of our sites and mobile applications and create content that is relevant to the user;
  8. For marketing and market research purposes;
  9. To generate statistics and deidentified data;
  10. To personalize content for the user;
  11. To notify the user of any changes with our website or mobile application which may affect the user;
  12. To enforce the terms of use for our website or mobile application;
  13. For historical, statistical, or business planning purposes;
  14. To prevent fraud and investigate potential misconduct; or
  15. To comply with law and legal process.

We do not share, sell, or lease personal information about you except as set forth in this Policy.

What types of choices do I have about your collection and use of personal information about me?

You have a number of choices regarding our collection and use of information through our websites and mobile devices:

In cases where you are requested to affirmatively provide information, such as to complete a form, or an application, or a survey on our website, you may decline to do so. Please understand, however, that in some cases certain information is required to complete an application, form, or survey, and if you decline to provide the information requested you may not be able to submit the application or request or to use certain functionalities of our websites or mobile applications.

If you would like restrict our placement of cookies on your device, please see the FAQ "What Choices Do I Have About the Placement of Cookies on My Device?" above.

If you prefer that we no longer contact you about potential educational opportunities at our school, please e-mail us at info@connectinglink.com.

If you would prefer not to receive e-mail marketing messages from us, please use the opt-out instructions included in the email message to opt out of additional communications.

You may be given additional choices in the context of particular preferences tools or functions that we make available through our website or mobile applications.

Can I access and request correction of personal information I provide through the website or mobile application?

Yes. If the information that you provide through our website is included in an educational record then we provide access to that information in accordance with the Family Educational Rights and Privacy Act (FERPA), as applicable.

In the case of personal information that is not part of a student's educational records, it is our policy, with certain exceptions, to provide individuals with access to personal information that is maintained in our files. In some cases, the website may allow you to log-in to directly access and/or correct information you have provided. In other cases, such as Web forms that you may submit through the site, if you would like to obtain a copy of the information you provided you can contact us at info@connectinglink.com. When you update information, we may keep a copy of the prior version for our records.

Exceptions to access and correction rights may include:

Where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy in the case in question,

Where the rights of persons other than the individual would be violated, or

With respect to individual requests for the correction or deletion of information, in cases where we are otherwise legally required to retain the personal information.

We require that an individual provide reasonable validation of his or her identity before we provide access to personal information from our files. To request access to or correction of information please send an email to info@connectinglink.com.

How may personal information collected through this website or mobile application be disclosed?

  1. We may disclose information with your consent or as otherwise necessary or appropriate to process a transaction that you may request.
  2. We may disclose information that we collect through our websites or mobile applications with agents, affiliated businesses, and service providers providing services on our behalf.
  3. We may disclose information, as applicable, to the U.S. Department of Education; state or provincial education agencies; to other regulators; or our accrediting organizations.
  4. In the event that our company or some of our assets are sold or transferred or used as security or to the extent we engage in business negotiations with our business partners, the information collected on our websites or mobile applications, including this site, may be transferred or shared with third parties as part of that transaction or negotiation.
  5. If we receive a request from law enforcement officials or judicial authorities to provide information on individuals, we may provide such information. In matters involving claims of personal or public safety or in litigation where the data is pertinent, we may use or disclose your personal information without a court order.
  6. We may use information you submit to investigate security breaches, misconduct, or otherwise cooperate with authorities pursuant to a legal matter.

Do you take steps to safeguard information I provide through the site or mobile application?

We recognize that you may be concerned about the security of your personal information and we are committed to employing reasonable technology in order to protect the security of our website. Even with such technology, no website is 100% secure. We take reasonable measures that we believe are appropriate to protect your information from loss, misuse, alteration, or destruction. We will ask any agents and service providers to whom we may transfer your information take comparable steps to protect that security.

If you use this site or mobile application, you are responsible for maintaining the confidentiality of any user ID and password or other access credentials that you may be provided. You should notify us immediately if any user ID and password or other access credentials we may issue you are compromised.

What is "Refer-A-Friend"?

We may offer you opportunities to request that we send content from our websites or otherwise reach out to friends or family members that you believe may be interested in learning more about our programs. If you choose to make such a referral, which is voluntary, we may ask you for your name and contact information as well as contact information for the individual or individuals that you refer, such as their name, e-mail address, and/or phone number. When we contact your friend, we may identify you as the party that made the referral. This feature is only to be used to refer individuals with whom you have an existing relationship that you think would be interested in being contacted by us by phone or by email.

Does your site contain links to other websites or social media platforms?

Yes, our website may include links to other websites or links that facilitate your ability to post content to social media platforms. This Policy only applies to those of our websites that link to this Policy. Please be aware that sites we link to may collect information about you and operate according to their own privacy practices, which may differ from this Policy. Similarly, if you post content to social media platforms, such as Facebook or Twitter, whether you do so manually or using a widget offered on our site, please remember that your social media postings will be made available in accordance with the social media site where you are posting the information and that you may be limited in your ability to control information once you have made it available to third parties by posting it. Remember to consult the privacy policy of any websites you may visit regarding their privacy practices.

If I followed a link to your site from another website, whose privacy policy controls?

The privacy policy posted on the website you were visiting, if any, would apply to any information collection that occurred on that site. Our privacy policy applies to your activity on our site.

If I am using the site from outside the United States, will information collected through the site be transferred to the United States?

This site is designed primarily for users from the United States. By using this site, users from other countries consent to the transfer of any personal or other information collected to the United States and housed on servers in the United States and your information will be subject to use and disclosure in accordance with this Policy and applicable United States federal, state, and local law.

How do you comply with Children's Online Privacy Protection Act ("COPPA")?

COPPA regulates the collection of personal information online from children under the age of 13. This site is not intended or designed to attract users under the age of 13 or to collect personal information from such users. We do not collect personally identifiable data from any person we know to be under the age of 13 and those under 13 should not submit any personal information through this site. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will remove the information from our files.

How will changes to this Policy be communicated?

If we make any material changes to this privacy policy, we will change the "last updated" date so that you can quickly determine whether there were material changes since the last time you reviewed the policy.

Who can I contact with questions regarding this Policy?

If you have questions concerning our privacy practices, contact us at:

The Connecting Link
5126 Ralston Street
Ventura, CA 93003
Fax: (805) 654-0738
Email: info@connectinglink.com

Changes to this Policy

Please check this privacy policy periodically for any changes. Although we reserve the right to modify or supplement this privacy policy, we will provide notice to you on this website of any major changes for at least 30 days following the change. 


Risk-Free Guarantee:

  • Money-Back Guarantee: You may cancel your enrollment within 14 days of initial purchase and receive a full refund of tuition paid to TCL. The 14 day risk-free period is valid only when enrolling at least 30 days in advance of the course start dates of our site-based and online structured courses. (The guarantee is not applicable for self-paced courses.) TCL transfer, cancellation and refund policies still apply. See policies above or contact TCL for details.
  • Satisfaction Guarantee: Participants dissatisfied with their course must contact TCL to drop the course before the course concludes. No certificates of completion, grades or transcripts will be issued for the dropped course. You may then transfer to a new course within six months of the original course purchase or start date. Only one free transfer per course enrollment allowed. TCL transfer, cancellation and refund policies still apply. See policies above or contact TCL for details.

Multicourse Discount: Enroll in any course at full price and register for a second course for half off. Additional university fees apply for graduate credit. Discount is automatically applied at checkout and is applied toward the lower priced course. Courses must be selected from TCL’s current course schedule, and enrollment secured by concurrent payment of a deposit or full tuition for each course. Participants may transfer to alternate courses according to TCL policies. Withdrawing from a course, however, will result in forfeiture of the multicourse discount and reduction of that amount from any refundable tuition portion, should any exist.    

Class Builder Program:  This program is designed to help individuals bring our courses directly to colleagues in their area or school. Class Builders can earn up to $1,000 (or more) and a free course. Please contact our office at 888-550-5465 or info@connectinglink.com for more information.

Refer-a-Friend Program:  Colleague must enroll by phone and provide referral information at the time of enrollment. Valid only for new-to-TCL customers who enroll in and complete a TCL course. A $25 Amazon gift card will be sent to the referring individual within 30 days of course completion. Please contact our office at 888-550-5465 or info@connectinglink.com for more information.

** Discounts

  •  Course pricing varies dependent upon course format as well as university partner selections.
  •  Pricing is subject to change without notice; however, changes will not result in additional fee collection or refunds for participants with respect to courses they have already purchased.
  •  On occasion TCL may offer discounts. Only one discount can be applied per course enrollment. In order to qualify for discounted rates participants must provide any promotional codes as required at the time of initial course purchase. Discounts will not be applied retroactively to courses that participants have already purchased. 
  •  University fees for graduate credit courses are not discountable and will not be included in any price reductions. 
  •  Any discounts granted for multiple course purchases will be calculated based on the value of the lesser priced course. In addition, for any buy one, get one type promotions withdrawing from one course in the purchase combination will result in discount forfeiture. The overall discounted amount and nonrefundable deposit will be retained. 
  •  All course enrollments, whether at standard or discounted rates, are subject to the refund, cancellation and transfer policies noted in this document.

All policies are subject to change without prior notice.


Course Details: Please note that course dates, locations, and instructors are subject to change. We will attempt to notify you by email should any changes occur; however, we recommend that you verify course data on our website before attending the first day of class.

Tuition: For site-based and online structured courses, you have the option to pay in full or make a $100 nonrefundable deposit. The remaining balance for the course will be due and payable on or before the first day of class for site-based courses. You may provide your instructor with a check or credit card on the first day of class. For online structured courses, you must pay your balance by check or credit card 1 week before the first day of class. Enrollment on the first day of a class is not guaranteed and course materials may also not be available to you on the first day of class. Fast-Track and self-paced courses require full payment at time of enrollment.

TCL reserves the right to disallow or revoke enrollment for legitimate business reasons.

All policies are subject to change without prior notice.

Cancellation Policies

Site-Based & Online Structured Course

Refunds: If a participant withdraws from a course 7 or more days before the first day of class they will receive a refund of the amount paid to TCL, less the $100 nonrefundable deposit. If they fail to notify TCL at least 7 days prior to the start date of the course, no refund will be provided. (Please allow 3-4 weeks for refunds.)

Cancellations: If a course is cancelled by TCL we will notify participants by phone approximately two weeks prior to the first day of class. They may transfer to another site-based or online course at the same tuition as their original course purchase price or receive a full refund. Please note that some circumstances may prevent us from providing a 2-week notice.

Returning Materials: In some cases, you may have received textbooks from TCL prior to starting your course. To remain eligible for a refund or transfer please contact TCL for a Return Materials Authorization (RMA) number and return the textbooks within 21 days of the RMA number being issued.

Transfers: If a participant is unable to attend their course and notifies TCL 7 days or more before the first day of class, they may transfer into a different site-based or online structured course. The new course must be held within 1 year of the original course start date. They will be subject to the regular price of the new course in effect at that time and a $30 processing fee will be assessed. No discounts will be applied to the new course.

Online Fast-Track and Self-Paced Course

Beginning Your Course: Participants may start their course as soon as they receive their log-in information. While these courses are self-paced in nature, they should be started no later than 60 days from purchase.

Fast-Track Courses: Participants will have 8 weeks from initial log on to complete Fast-Track courses.

Self-Paced Courses: Participants will have 12 weeks from initial log on to complete self-paced courses

Extensions: TCL does not guarantee that extensions will be provided; therefore, participants should plan to complete courses within the allotted time. If approved by TCL, a 30-day extension may be purchased for $100.

Transfers: Tuition paid may be transferred to an alternate within 1 year of purchase. Participants will be subject to the regular price of the new course in effect at that time and a $30 processing fee will be assessed. No discounts will be applied to the new course.

Refunds: To qualify for a refund, participants must notify TCL within 7 days of purchasing a course and must not have accessed the course.  Participants will receive a refund of tuition paid to TCL, less the $100 nonrefundable deposit per course. If they fail to notify TCL at least 7 days from the purchase date of the course, no refund will be provided. (Please allow 3-4 weeks for refunds.)


TCL will email a letter grade to you upon receiving your final grade from your instructor. Transcripts will be available from our academic partner approximately 6-8 weeks after the completion of your course.

Course Accessibility

Online courses are accessible from inside North America (including Canada and Puerto Rico) as well as established military facilities throughout the world. If you are outside of these regions, please contact customer service at 888-550-5465.

All policies are subject to change without prior notice.

Participants should always check with their academic advisor, district, and/or state for approval before enrolling to determine how credits or hours may be applied.


You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules, and regulations pertaining to your use of the Site, including any TCL course or TCL interactive or collaborative area. By accessing the Site, you agree that you will not: (i) use the Site to commit a criminal offense or to encourage conduct that would constitute a criminal offense or give rise to a civil liability, or otherwise violate any local, state, federal, or international law or regulation, including, but not limited to, export control laws and regulations; (ii) post or transmit any unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene, pornographic, profane, or otherwise objectionable content or content that is either prohibited by law or pursuant to these Terms and Conditions of Use; (iii) use the Site to impersonate TCL personnel or other parties or entities; (iv) use the Site to cause the distribution of any content that contains a software virus, worm, time bomb, "Trojan horse" or any other computer code, files, or programs that may alter, damage, or interrupt the functionality of the Site or the hardware, software, programs or content of any other person, entity or organization, whether or not such other person, entity, or organization uses the Site or is a direct target of your actions; (v) upload, post, e-mail, or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual or fiduciary relationship (e.g., inside information, proprietary and confidential information learned or disclosed as part of an employment relationship or under a nondisclosure agreement); (vi) alter, damage, or delete any content or other communications that are not your own; (vii) disrupt the normal flow of communication in any TCL course or TCL interactive or collaborative area; (viii) claim a relationship with or to speak for any business, association, institution, or other organization for which you are not authorized to claim such a relationship or speak; (ix) post or transmit any advertising, promotional materials, or other forms of solicitation to other users; (x) post any material that infringes or violates the intellectual property rights of another; or (xi) collect, store, or use for any purpose not related to TCL personal information about other users.


We, in our sole discretion, may terminate or suspend your access to and use of the Site without notice and for any reason, including your violation of these terms and conditions or applicable law. We may discontinue operating the Site and terminate these Terms and Conditions of Use without notice at any time for any reason in its sole discretion.


Some links on the Site and in TCL courses lead to sites posted by independent site owners. TCL does not review independent sites or control their content, but merely provide these links to users for their convenience. These links are not an endorsement of products, services, or information provided by such sites. TCL is not responsible for the accuracy, operation, quality, or reliability of these sites or any products and services offered thereon. In no event shall TCL or its business partners, including the operator of this Site, or any of their affiliates, be liable to any person or entity, either directly or indirectly, with respect to any materials from third parties accessed through the Site. You assume total responsibility and risk for your use of any third-party website and the Internet generally. We disclaim any and all responsibility for content contained in any third-party materials provided through links from the Site.

Further, the inclusion of these links to other sites does not imply that the other sites have given permission for inclusion of these links, or that there is any relationship between TCL and the linked sites. Nor do the owners of the linked sites endorse TCL or any of its courses or services. References on the Site to other companies or institutions do not imply any partnership, joint venture, or other legal connection.

Log-Ins and Passwords

You are responsible for maintaining the confidentiality of all your log-in or student identification name/numbers, passwords, and similar information. You must immediately notify TCL of any unauthorized use of your registration name/number, password, or similar information.

Use of Content and Copyrights

TCL has the right to monitor the content that you provide by means of the Site, but shall not be obligated to do so. The contents of the Site and TCL courses are protected by copyright as individual works, collective work, and/or compilations, pursuant to United States and foreign copyright laws. You agree to abide by all copyright notices and other restrictions contained in the Site and in the course materials. Access to, and use of, the Site is solely for your personal, noncommercial use. You may copy and download content from the Site solely for your personal, educational and non-commercial use. Accessing, using, displaying, performing, distributing, copying, or downloading content from the Site for other than personal, educational, and noncommercial use is expressly prohibited without prior written consent of TCL, its agent, or the individual copyright owner (or its agent) identified in any copyright notice.


This disclaimer of liability applies to any direct or indirect damages or injury caused by the failure of performance, error, omission, interruption, deletion, defect, delay in operation of transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of your records, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

You specifically acknowledge that TCL is not liable for the defamatory, offensive, or illegal conduct of other Users or third parties and that the risk of injury from the foregoing rests entirely with you.

Neither TCL nor any of its agents, affiliates, or content providers shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of use of the Site, or inability to gain access to or use the Site, or out of any breach of any warranty. You hereby acknowledge that the provisions of this section shall apply to all content on the Site.

Confidentiality and Security

You are entirely responsible for any and all information that you submit to the Site. You agree to immediately notify TCL of any unauthorized submission of your information to the Site.

We will take all commercially reasonable steps to prevent third parties from illegally accessing the information that you send us. However, there is always some risk that a third party will improperly access your information during your use of the Site. By using this Site you agree to accept this risk and agree to hold TCL harmless from any claims resulting from improper access to your information.


You agree to indemnify TCL and its respective employees, agents, and representatives, and to hold them harmless, from any and all claims and liabilities (including attorneys' fees) which may arise from your submissions, from your unauthorized use of materials obtained through the Site, or from your breach of the terms of this Agreement, or from any such acts through your membership account, your equipment, and your facilities. You further agree that TCL is not responsible, and shall have no liability to you, with respect to any material posted by others. 

The summer catalog is here!

Check out this FREE resource & download the course catalog